Monthly memberships (and prepaid months) are non refundable.
Merchandise can be returned or exchanged within 30 days of purchase.
We are happy to exchange your item if you need a different size or decide you want a different shirt.
Please place a new order for the item that you would like to ensure that the item you want is available.
Send the unwanted item back to the following address and include the packing slip or a note that it was an exchange or a return:
CrossFit NYC- Returns and Exchanges
50 West 28th Street, Second Floor
New York, NY 10001
As soon as we receive it, we will credit the card you used to place the original order.
If you have any questions at all, please email Desk28@CrossFitNYC.com